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Privacy Policy

Privacy Policy

German Language School Kampala
Operated by Deutsche Sprache Ltd
Last Revised: September 23, 2025

Introduction

At German Language School Kampala, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our mobile applications, or participate in any of our related services (“Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and the Uganda Data Protection and Privacy Act (DPPA, 2019).

Deutsche Sprache Ltd is the legal owner and operator of German Language School Kampala, with headquarters in Kigali, Rwanda, and operations in Kampala, Uganda.

1. Information We Collect

a. Account Registration

When you register for a German Language School Kampala account, we may collect your name, age, email address, and phone number.
If you register using third-party platforms (e.g., Google, Facebook), we may also receive your associated profile information such as email and contact list.

You can manage or disconnect social logins through your account settings at any time.

b. Profile and User-Generated Content

After registration, a profile is created for you, which may include your name, username, bio, and profile picture. This information helps personalize your learning experience.

Your email, phone number, and age are not public. However, your learning progress, completed levels (A1–B2), and achievements may be visible to others on the platform.

We may review or moderate your User-Generated Content to ensure compliance with our community guidelines.

c. Activity Data and IP Addresses

We collect data related to your browser type, device, IP address, time spent on pages, and learning activities. This helps us improve course delivery and optimize user experience.

d. Cookies

We use cookies to store preferences, enhance functionality, and analyze site traffic. Some cookies are provided by third parties (e.g., Google, Facebook, Amazon) for analytics or personalized advertising.

You can manage your cookie preferences in your browser or through our Privacy Preference Center. However, disabling cookies may limit some site features.

See our full Cookie Policy for details.

e. Google Analytics

We use Google Analytics to understand how visitors engage with our website. The data collected helps us improve site performance and usability.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

2. How We Use Your Information

a. Providing and Improving Services

We use your data to:

  • Maintain your account and profile.

  • Personalize your lessons and progress tracking.

  • Fix bugs and improve our courses.

  • Offer customer support and respond to inquiries.

We may share limited data with trusted third-party service providers (e.g., hosting, payment, analytics, or content moderation partners) who assist us in delivering the Service.

b. Communication

We may contact you via email or SMS for:

  1. Account and system updates.

  2. Course reminders, progress reports, or learning tips.

  3. Announcements about new courses or offers.

You can opt out of promotional emails through your account settings.

c. Legal Compliance and Security

We may share information when required by law or to prevent fraud, protect intellectual property, enforce policies, or assist law enforcement.

d. Personalized Advertising

We work with third-party ad networks to show relevant ads based on your activity and preferences. You may opt out of targeted advertising in your account settings or through your browser.

e. Anonymous Data

We may process anonymized or aggregated data for statistical and research purposes. This data cannot identify you personally.

3. Your Data Rights

Under the DPPA (2019) and applicable international standards, you have the right to:

  1. Access and obtain a copy of your personal information.

  2. Request correction or deletion of your data.

  3. Object to processing or withdraw consent.

  4. Export your data to another service.

  5. Know if and when your data is shared with third parties.

  6. File a complaint with the National Information Technology Authority – Uganda (NITA-U) if dissatisfied with our response.

Requests can be made by contacting our Data Protection Officer (see contact section below).

4. Data Retention and Transfers

We retain your personal information until you delete your account. Some records may be kept longer for legal compliance, dispute resolution, or operational needs.

Data may be processed or stored in Uganda and Rwanda, and may be transferred in accordance with applicable laws and data protection safeguards.

5. Links to Third-Party Websites

Our website may include links to third-party platforms (e.g., payment gateways, exam registration sites). We are not responsible for their content or data practices. Please review their privacy policies before sharing any information.

6. Data Privacy Framework (DPF)

German Language School Kampala complies with the Uganda Data Protection and Privacy Act (DPPA, 2019) and guidelines issued by NITA-U.

We uphold principles of lawful, fair, and transparent data processing, ensuring integrity, confidentiality, and accountability. We only collect and process data necessary for legitimate educational and business purposes.

If a third-party service provider breaches these obligations, German Language School Kampala remains accountable unless it proves it was not responsible for the event causing the breach.

7. Updates to This Policy

We may revise this Privacy Policy periodically. If changes are significant, we will notify users on our website at least seven (7) days before the changes take effect.

8. Contact Us

Data Protection Officer
German Language School Kampala
Email: [email protected]

Phone: +256 707 208 954
Address: Kampala, Uganda

Head Office:
Deutsche Sprache Ltd
Address: 3376+F33, 1 KN 1 St, Kigali, Rwanda
Email: [email protected]

German Language School Kampala remains committed to protecting your personal information and ensuring a safe, transparent, and lawful learning environment.